

On Time Guarantee :
For transportation from your home or office to the airport, Cata Executive Limousine will pick you up on time or you ride free. This guarantee applies only to pickups from your home or office. This guarantee does not apply to pickups at the airport, downtown train/bus terminals, cruise ship piers, schools and hotels.
"On Time" includes a 15 minute grace period that we allow for unexpected traffic and safety.
This guarantee may be suspended, in the interest of safety, during extreme weather conditions and other situations where safety may be compromised.
Your safety is our number one priority.
**Special note for holiday travelers: Due to increased traffic during the holidays, our on time guarantee is not in effect for five days prior to or following a major holiday event such Thanksgiving or Christmas. However, we still guarantee that you will be on time for your flight
Cancellation Policy :
We understand that circumstances may arise which may change your travel plans. Keeping that in mind, we will gladly give a refund for any reservation cancelled with a minimum 4 hours notice prior to the pick up time. Refunds usually show to your account within 7 days.
We will not refund payments if cancellation occurs within 4 hours of pick up time or if the traveling party elects not to appear for a pickup (a no show) without notification.
No additional fees regarding cancellations,if that occurs.
Our Business Policy :
We are a genuine limousine company based in south Florida.
We don't have hidden fees like many other companies.
Our vehicles are as advertised,latest models and our drivers are
well chosen and trained to meet or exceed standard
requirements ,no matter if its an corporate account traveler or
an leisure new customer,we treat everybody as an VIP!
We provide electronic reservations and receipts thru our
state of the art softwares.